Broadband News
Wed, 30th Sep 2020
Telstra's Belong backs its 'micro' business decisions with data
Telstra’s challenger brand Belong rebuilt its data infrastructure and culture over the past two years to make it clearer how “micro decisions” made by staff impact customers and therefore the telco’s profitability.
Source: iTnews Australia
Complaints from customers who can't reach their telco up 1,500 per cent, report finds
Frustrated consumers are flooding the ombudsman with complaints about internet and phone providers who are unable to solve their problems, with one telco blaming the shutdowns in India for their inaction, a customer says.
Source: ABC News
Telstra is all but promising congestion free NBN for speeds as fast as NBN 100
Telstra is all but promising congestion free NBN, having upped its typical evening speed guidance for plans as fast as NBN 100. Big T is now saying customers can expect typical evening speeds of 100Mbps on NBN 100 plans, 50Mbps on NBN 50 plans, and 25Mbps on NBN 25 plans.
Source: WhistleOut
Tue, 29th Sep 2020
The fastest NBN providers according to the ACCC (September 2020)
Don't want slow NBN? Since 2018, the Australian Competition and Consumer Commission (ACCC) has been speed testing Australian NBN connections. The resulting quarterly report, Measuring Broadband Australia, details the average speed of connections offered by major providers during peak hours.
Source: WhistleOut
Telstra expands optical network capacity by 400%
Telstra has gone live with a network capacity upgrade quadrupling the speed in its optical transmission network between data centres over a year.
Source: ARN
Telco problems cost Australians millions of dollars in lost time
Resolving phone and Internet issues costs Australians over $150 million per year in lost time, according to new research from Australia's communications consumers peak body, the Australian Communications Consumer Action Network (ACCAN).
Source: iTWire
Telstra takes wraps off 5G fixed wireless service
Telstra has announced that it will launch its 5G fixed wireless service from Wednesday, with the initial glut of customers to be invited to take part.
Source: ZDNet Australia
Telstra sets conservative speed expectations for 'up to gigabit' NBN add-on
Telstra is set to offer NBN Co’s "ultrafast" broadband product with up to gigabit speeds, but has set a conservative expectation of 250Mbps speeds for the evening peak.
Source: iTnews Australia
ACCC says fixed-line NBN connections held up well in May and June
The Australian Competition and Consumer Commission says fixed-line NBN broadband services have held up well in May and June despite the increased demand.
Source: iTWire
Telstra loses case against Optus ad wording, ordered to pay costs
Australia's biggest telco Telstra has lost a case it filed against its nearest competitor, Singtel Optus, in the Federal Court, claiming that wording used in an ad by the latter indicated that it (Optus) had greater coverage of Australia than Telstra.
Source: iTWire
Mon, 28th Sep 2020
Telstra's 'targeted launch' of 5G Home Internet plus NBN speed boosts on non-FTTN plans, too
With Telstra receiving payments from NBN Co for each Telstra customer that connects to an NBN connection, Telstra's 5G Home Internet rollout has to be targeted, but promises from 50 to 300Mbps speeds with a 500GB data cap for $85 per month - and there are 215Mbps Superfast and 250Mbps Ultrafast options for FTTP and HFC but not FTTN customers, and faster typical evening speeds, too.
Source: iTWire
Telstra loses to Optus in network coverage ad case
Telstra has lost a court case against rival Optus over advertisements it claimed could mislead consumers on whose mobile network had better coverage.
Source: iTnews Australia
Thu, 24th Sep 2020
Former NBN boss says network rollout to homes should always have been the priority
The former head of NBN Co has criticised the recently announced plan to give 6 million houses access to ultra-fast internet, saying it would have cost less for both the Government and customers if it had been done in the first place.
Source: ABC News
The NBN was pricing itself into oblivion and its dramatic change of tack may just save it
The decision to upgrade NBN access for millions of Australians is a welcome decision for consumers, the organisation itself and for an economy in the middle of a recession. The question is, why has it taken so long, asks Ian Verrender.
Source: ABC News
Govt's fibre flip welcomed, but experts differ on what it will achieve
The Coalition Government's decision to provide fibre connections to about 75% of homes on the NBN, making a total of eight million in all by the end of 2023, has been welcomed by tech experts, but there have been some reservations about what the policy would actually achieve.
Source: iTWire
Wed, 23rd Sep 2020
Telcos welcome NBN Co announcement on business fibre zones
Australian telecommunications providers have welcomed the move by the NBN Co to spend up to $700 million on creating 240 Business Fibre Zones, including a presence in 85 regional centres. The plan was announced on Tuesday.
Source: iTWire
Fibre to the basement left out of NBN plan to update fibre to the node
Users of the National Broadband Network (NBN) that live or work within multi-dwelling units can stop being excited about an upgrade path for the near future, as the company's upgrade plans announced on Wednesday morning do not take that technology into account.
Source: ZDNet Australia
NBN Co stands by mixed tech approach amid fibre overhaul plan
NBN Co has defended its government mandated multi-technology mix rollout as it looks down the barrel of a more fibre-focused future.
Source: ARN
NBN Co only expects 400,000 FTTN users to have active fibre services by 2024
The government’s $3 billion upgrade of half of the fibre-to-the-node (FTTN) footprint to full fibre will be significantly less impactful than announced, with only 400,000 premises expected to have active last-mile fibre connections by FY24.
Source: iTnews Australia
NBN Co to provide "instant online quotes" for Technology Choice upgrades
NBN Co is set to make major changes to its user-pays upgrade scheme, removing application fees and providing “instant online quotes”.
Source: iTnews Australia
The NBN is getting an upgrade, but does that mean your internet's about to get faster?
Millions of Australians are set to get access to high-speed internet as the NBN is upgraded over the next three years. Here's what you need to know about whether that includes you.
Source: ABC News
Details of NBN Co's $3bn FTTN upgrade are still undecided
A $3 billion plan to upgrade half of the NBN fibre-to-the-node (FTTN) network to full fibre still needs to be put to industry consultation, where finer details of the offer will be determined.
Source: iTnews Australia
'Monumental policy backflip': NBN backdown slammed by former PM Rudd
Millions of Australians are set to get access to ultra-fast broadband under a $3.5 billion upgrade to the NBN, expected to be finished by 2023, in a backdown by the Government from its original plan for the network's rollout.
Source: ABC News
NBN Co to spend $3bn upgrading half of FTTN network to full fibre
The federal government will offer last-mile fibre upgrades to half of NBN Co’s fibre-to-the-node (FTTN) footprint under a $3 billion plan announced today.
Source: iTnews Australia
NBN build to bring major jobs boost to economy
The building of the National Broadband Network will create a total of 25,000 jobs across the economy in two years, including almost 10,000 in regional Australia, according to newly released economic impact analysis.
Source: iTWire
Tue, 22nd Sep 2020
New customers can save $10 per month on Telstra NBN
Starting today new Telstra customers get $120 off selected NBN plans over the course of 12 months.
Source: WhistleOut
Govt ties business fibre upgrades to NBN Co's financial achievements
NBN Co’s ability to offer free fibre to more businesses is enabled by the company’s financial achievements, the government says, raising questions about what kind of financial performance is required before residential upgrades are offered.
Source: iTnews Australia
NBN throws AU$700 million at hooking up 700,000 businesses with fibre
The company responsible for the National Broadband Network (NBN) announced on Tuesday it was spending AU$700 million to create 240 "business fibre zones" that will cover 700,000 business premises.
Source: ZDNet Australia
NBN Co to spend $700m on 240 'business fibre zones' across Australia
NBN Co is set to spend as much as $700 million creating 240 “business fibre zones” across Australia where every business in the area can get a fibre connection at “CBD zone wholesale pricing”.
Source: iTnews Australia
NBN Co announcement: Labor says Libs now recognise that fibre is better
Labor shadow communications minister Michelle Rowland says the announcement made by NBN Co on Tuesday, about spending up to $700 million on creating 240 Business Fibre Zones, including a presence in 85 regional centres, shows that the Liberal party does not have a clue about either technology or economics.
Source: iTWire